Design, Delivery & Recovery
Architecture that survives contact with production, delivery run by people who have done it before — and an independent recovery practice for the projects that already went wrong.
Failed implementation recovery.
Some engagements do not start at design. They start with a program that is months late, a vendor relationship that has gone adversarial, and a leadership team that no longer trusts the status reporting. Very few local firms will take that work. We built a practice around it.
Recovery begins with an independent forensic review — what was actually scoped, what was actually built, and what the remaining exposure is. Then a viability decision: restart, replace, or exit. We are equally willing to tell you the project should be stopped.
- Phase 1 triage — a fixed-scope forensic review of scope, contract, build state, and root cause.
- Viability decision — a clear restart, replace, or exit recommendation with the reasoning documented.
- Recovery plan — re-baselined scope, sequence, and acceptance criteria.
- Vendor renegotiation support — an evidence-based position for the commercial conversation.
- Re-delivery leadership — senior oversight through to acceptance, with weekly reporting.
- Stabilization crews on demand — contract engineers from our workforce practice when recovery needs hands, fast.
Design and delivery.
01Enterprise & Solution ArchitectureTarget-state design for a domain or a specific solution
Target-state architecture for identity, network, cloud, data, or workplace — with the standards and patterns written down so the next three projects do not each reinvent them.
- Current-state architecture baseline
- Target-state design with decision records
- Reference patterns and technical standards
- A migration path from here to there
02Infrastructure DesignDetailed design packages
Detailed design for virtualization, hyperconverged platforms, storage, database environments, or a physical infrastructure refresh — specified to the level an implementer can actually build from.
- Detailed design document and diagrams
- Capacity and sizing model
- Resilience, backup, and failure-mode design
- Bill of materials and implementation sequence
03Implementation & IntegrationHands-on delivery
Delivery of the designed solution: Microsoft 365 and Intune deployment, Azure landing zones, identity modernization, network builds, and the integration work between them.
- Build, configure, test, and document
- Pilot group and phased rollout
- Runbooks and administrator handover
- Post-implementation review
04Technology MigrationMilestone-based · migration assessment available first
Structured migrations — on-premises to Azure, tenant-to-tenant Microsoft 365 consolidation after an acquisition, datacenter exits, and legacy platform replacement. Migration is mostly risk management, so it is planned that way.
- Migration assessment and wave planning
- Dependency mapping and cutover design
- Rollback plans and go/no-go criteria
- Cutover execution and hypercare
05Program & Project ManagementPM-as-a-service · hourly or fractional
Technology project and program management for organizations that have the engineers but not the delivery discipline — including vendor management and reporting that an executive team can act on.
- Plan, RAID log, and governance cadence
- Vendor and third-party coordination
- Executive and steering-committee reporting
- Benefits tracking through to closure
06System Restoration & RepairPriority engagement
Urgent stabilization of degraded environments: post-incident rebuilds, backup restoration validation, and emergency hardening. Priority work carries a premium rate; clients on advisory retainers receive reserved capacity.
- Rapid triage and containment support
- Rebuild and restoration execution
- Restore validation and integrity checks
- Emergency hardening and a follow-up remediation plan
How we keep delivery honest.
Written acceptance criteria
Every milestone has a definition of done agreed before work starts, not negotiated at invoice time.
Weekly burn reporting
Time-and-materials work reports hours and remaining envelope weekly. No quiet overruns.
Peer review gate
No deliverable leaves the firm without a second senior reviewer. Standardized methodology, standardized templates.
Documented handover
Runbooks, diagrams, and administrator training so your team can operate what we built without us.
Delivery projects create hiring needs. When a build outruns your internal capacity, we can place contract engineers or start a permanent search — screened against the same standard we deliver to.
IT Workforce SolutionsStalled project, or a build you need done properly?
Recovery conversations are confidential and start with a short, fixed-scope triage. New builds start with a design conversation. Either way, one call is enough to know where you stand.